Room phones not operational!!! Spa slippers should be complimentary!!! Service charge auto-added to the bill feels presumptuous!!! Improvements needed for restaurant timing and menu options!!! Higher drinks prices don’t match offerings!!!

This place was a well-suited match for a fleeting stay in Nantwich with good value for the cost. The atmosphere was charming, and the staff were very helpful. If you can, book ahead to secure better rates.

Nice stay but service needs work

We stayed here for one night on our anniversary. The room was nice, clean, and had a great view. Spa was the highlight, really loved the pool! Dinner was a bit of a letdown, though— waited ages for everything, and the dessert options were super limited. Plus, drinks were crazy priced!

we had a fab stay at rookery hall! the food was delicious, especially the 3-course meal we had in the restaurant, very fresh n cooked to perfection. the spa was gorgeous too, pool was huge and super clean. our room was spotless and so comfy, i just loved it! staff were really friendly n always there to help, made us feel welcome.

The spa includes an extensive range of beauty treatments alongside a hydrotherapy pool that really enhances the relaxation experience. Highlighting the spacious lounge areas, I particularly enjoyed the beautifully landscaped grounds that surround the hotel, offering a peaceful retreat after a long day.

Room service had a couple of hiccups, with incorrect orders being delivered, which can be frustrating when you've got a craving. Breakfast timing also needs tuning—I waited over 20 minutes for drinks, which felt excessive during a leisurely meal. The sauna was cooler than I expected, compromising the usual warmth that you look for in such a facility.

Recommend it for couples looking to unwind

The evening we had dinner was nice, with attentive staff making sure all our needs were met, it felt like we were the only ones there. The spa experience was great, with a jacuzzi that just melted away the stress. Truly a luxury!

It wasn’t inexpensive, but for what we enjoyed, it seemed acceptable.

During a recent visit, we had a lovely time, especially enjoyed the delicious food and beautiful surroundings. The cozy classic double room was spacious and very comfortable. The friendly staff went above and beyond, making us feel truly welcomed. The spa was perfect for relaxation, with a clean and inviting pool. Our only downside was the slightly cool cooked breakfast, but the overall experience was fantastic.

great stay but room needed more attention

The staff were incredibly accommodating, especially Magdalena who made our check-in smooth and pleasant. The included breakfast exceeded our expectations with a diverse selection and impeccable quality.

The room, although cozy, had a few overlooked details that affected our overall comfort.

The staff were exceptionally professional and created a warm atmosphere, with thoughtful touches like goody bags for children and high-quality breakfasts featuring delicious home-made jams. the experience was marred by a disorganized spa setup, cold and unkempt changing rooms, and long delays during lunch service that left meals lukewarm and some orders incorrect. With poorly prepared room upgrades and disturbances from children in the corridors, this was not the tranquil getaway we had anticipated.

an unforgettable spa experience with attentive staff and a powerful shower

Superb facilities. Beautiful rooms, bed massive. Staff attentive and full of smiles.

everything about rookery hall was fantastic! the classic double room was spacious and comfortable. the spa facilities were lovely, especially the hydrotherapy pool and the range of beauty treatments available. service from the staff, especially magdalena, was top-notch, making every moment enjoyable.

recommend

lovely stay in cozy vibes

What a nice place! The architecture is stunning, and the grounds feel so romantic. Reception was super helpful, especially Elle, who really made us feel welcome. Our room was spacious and the bathroom was a dream with that roll-top bath. The only hiccup was having to walk outside to get to the spa, especially in chilly weather. Breakfast was delish too!

Exceptional service and delicious dining

We had an incredible stay, with the staff being genuinely friendly and attentive. The meals, especially dinner, were exquisite and beautifully presented, truly rivaling top restaurants. Our room was a haven of comfort, with nice views of the gardens, enhancing the overall ambiance. The only downside was the check-in process, which was a bit lengthy.